Sales Associate

Reports To: Store Manager

Status: Full or Part Time

Pay: $14.00 to $18.00 per hour

Benefits: Health, Dental and Vision Insurance, Vasa gym membership discount (Utah), discounts on products

Position Summary: We are seeking awesome sales associates with the ability to perform job duties to the highest level, meet and exceed company goals, and contribute positively to a team. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.

We love to promote from within and grow careers. Many start at an employee level and as opportunities come about, management level jobs are available to those who prove skills worthy of advancement.

Job Duties and Responsibilities: This description intends to describe the general nature and level of work performed by sales associates assigned to this job. It is not intended to include all duties, responsibilities and qualifications.

  • Greet and direct customers
  • Provide accurate information (e.g. product features, pricing and after-sales services)
  • Answer customers’ questions about specific products/services
  • Conduct price and feature comparisons to facilitate purchasing
  • Cross-sell products
  • Ensure racks are fully stocked
  • Manage returns of merchandise
  • Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
  • Inform customers about discounts and special offers
  • Provide customer feedback to the Store Manager
  • Stay up-to-date with new products/services

Qualifications:

  • High school degree or GED
  • Proven work experience as a Retail Sales Representative, Sales Associate or similar role
  • Understanding of the retail sales process
  • Familiarity with consumer behavior principles
  • Knowledge of inventory stocking procedures
  • Basic math skills
  • Track record of achieving sales quotas
  • Excellent communication skills, capable of building trusting relationships
  • Ability to perform in fast-paced environments
  • Flexibility to work various shifts

Store Manager

Reports To: Regional Manager

Status: Full Time

Pay: $45,000 to $55,000 per year

Benefits: Health Insurance, Vision Insurance, Phone Reimbursement, discounts on products, PTO accrual, additional bonuses and time off available based on performance

Position Summary: We are seeking a driven sales leader with the ability to recognize and develop talent in others. This person will be in charge of building a solid sales team, cultivating a fun atmosphere and and hitting sales goals. This is an excellent opportunity to be a part of the best wireless accessories company around. There is massive opportunity for growth and promotion because we reward and promote based on ability and skill rather than merely time spent with the company. We will train you to achieve the results you want to earn. If you do well, there are other management opportunities available at higher levels.

Job Duties and Responsibilities: This description intends to describe the general nature and level of work performed by the Store Manager assigned to this job. It is not intended to include all duties, responsibilities and qualifications.

  • Supervise a team of high quality retail sales associates
  • Has the ability to interview, hire and train qualified sales staff
  • Train and uphold all sales and company policies within your store
  • Will strive to achieve daily, weekly and monthly sales goals
  • Responsible for all inventory management within your store
  • Maintain a positive culture within store
  • Willing and able to attend Manager Training Meetings

Qualifications:

  • 6 months or more of full time sales and/or retail management
  • Enthusiasm, dependability and high standards
  • Honesty, Punctuality, Dependability
  • Rapport & Selling ability- Able to lead by example
  • Organizational and Time Management skills
  • Excellent communication skills (oral, written, and listening)
  • Ability to problem solve
  • Recruiting skills- Is able to find hire and train talented sales staff
  • Ability to set and communicate clear standards of performance, monitor sales progress, and evaluate performance of sales team
  • A positive attitude
  • The ability to uplift team members

Repair-Protect-Personalize

Tricked Out Accessories is your premier local retailer for phone accessory and repair needs. We specialize in cases, chargers, battery banks, and screen protectors to ensure your phone's safety and longevity.

Our products are designed to guard against everyday accidents, offering protection from scratches, cracks, and drops. We value individuality, offering a wide variety of designs, colors, and materials to personalize your device.

At Tricked Out Accessories, we deliver high-quality accessories that protect, personalize, and repair, keeping your phone in top shape.

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